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Lee Easton’s company, AeroVision, has been fortunate—they haven’t taken much of a hit during the economic downturn caused by the COVID-19 crisis. But Lee is a small business owner, and he felt strongly for all the other small business owners that have had to lay people off or even close doors over the past few months.
He started seeking out motivational news, and as he did his morning reads, he came across inspirational stories from business owners that had started pivoting to save their business. He heard about an escape room business that started offering monthly “escape room in a box” subscriptions. He read about real estate agents switching to Zoom for all virtual tours of properties. And he read about companies that changed their business model from brick-and-mortar sales to eCommerce—and grew their revenue because of it.
That’s when, with the help of his amazing web development team, he launched PivotsFromCOVID.com, a webblog where business owners could share their stories—and, hopefully, inspire others whose businesses were struggling. “This blog is not intended to make me any money, but to provide a resource of knowledge and even inspiration during these tough times,” he told us.
Lee used Zapier to connect his submission form to his database: whenever someone clicks Submit, the story submission is automatically created in his CMS. He then gets a notification whenever the Zap runs, and he can review the story before publishing.
Lee hopes that the businesses featured on PivotsFromCOVID.com can help other business owners see a light at the end of the tunnel. “So far we have had some nice submissions,” he says. “I hope to see more awesome stories come through as our economy recovers from the crazy times we are in.”
Lots of Zapier customers have themselves had to pivot because of social distancing measures. Here are a few examples of businesses that have made it work with an assist from automation.
- Pivoting through a crisis: how one company bounced back
- How a Colorado coffee shop powers online ordering with Zapier
- How a gift shop used automation to mimic the in-person customer experience
- How a wine bar used automation to quickly pivot to curbside pickup
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